Frequently Asked Questions
Everything you need to know about your jewelry order
What materials are your jewelry items made from?
We offer a wide range of high-quality materials including 316L surgical steel, titanium, solid gold, organic wood, stone, and glass. Each product page specifies the exact material used.
How long will it take for my order to ship?
Orders are typically processed and shipped within 1-2 business days. Standard shipping within the USA usually takes 3-5 business days to arrive.
Can I return body jewelry if it doesn't fit?
For health and safety reasons, we can only accept returns on jewelry that is still in its original, heat-sealed tamper-evident packaging. Once the seal is broken, the item is no longer eligible for return.
How do I know what size or gauge to order?
We provide a comprehensive size chart and gauge conversion guide on our website to help you find the perfect fit for your specific piercing.
Do you ship internationally?
Yes, we ship to most countries worldwide. International shipping rates and delivery times vary depending on the destination and selected shipping method at checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and various 'buy now, pay later' options for your convenience.